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Frequently Asked Questions - Email FAQs

To receive the below FAQs by email, click the checkbox next to each faq group. To receive specific FAQ questions check the box to its left.

Pre-Sale Questions: Is there a minimum time contract/commitment?; How soon will my account be set up and ready for use?; Are there any restrictions to the content I can host?; What methods of payment can I use?; Do you provide domain registration?; Do you offer a money back guarantee?; Do you offer custom packages?; Do I have access to update my site 24 hours a day?; Is my site backed up and how often?; How fast are your connections?
Billing & Account Questions: Can I upgrade/downgrade my plan or features?; How can I change my contact information with Vigil Host webhosting?; What happens if I go over the bandwidth limit for my account?; How do I cancel my account?; What happens if my payment is past due?
Technical Questions: What are your server specifications?; I changed my control panel password and now I can't get in.; What do I enter for nameservers at my domain registrar?; How can I see my site before the domain has resolved?; I uploaded my files, but don't see my page?; Ho do I get started if my domain name hasn't transferred yet?; Where should I put CGI scripts for my domain?; What is the path to perl?; What is the full server path to my home directory?; Is register_globals enabled?; What operating system do your servers use?; What version of PHP are you running?; How do I log into webmail without going through cPanel?; How do I send/receive e-mail?; How do I get my email?
Hosting Questions: Do you allow adult related sites?; Do you submit my sites to search engines or do I need to do that myself?; Will you place ads on my webpage?; Do you host Warez or IRC bots or clients?; What is the difference between shared hosting and dedicated hosting?
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